Provider Portal

Please note: HPSM currently accepts electronic claims from three clearinghouses: Office Ally (Payer ID: HPSM1), Change Healthcare (Payer ID: SX174 for 837 professional & 12X74 for 837 Institutional), and WayStar (Payer ID: HPSM1). UB04 (Institutional) claims can only be submitted through FTP, Office Ally or Change Healthcare. 1500 claim submissions are accepted through eHealthsuite, Office Ally, or Change Healthcare.

eReports

• Remittance advices
• PCP and Nursing Facility Value-Based Payment Program reports
• Personalized patient engagement data for PCPs
• Primary care panel assignment and capitation reports
  • Existing users login here
  • New user? Sign up for eReports by calling 650-616-2106

  Update My Information

  Use this form to verify that your information in HPSM's provider directory is correct, or to submit a change to your directory information.

  Need Help?

  • If you have questions or need assistance with HPSM's online tools, please contact Claims Services at 650-616-2106 or ClaimsInquiries@hpsm.org. Or watch our video on Signing Up for HPSM's Provider Portal.
  • If you need to contact one of HPSM's Medical Directors, visit Provider Contacts.